Privacy Policy

1. General
Artywood – Art in Wood (hereinafter: "Artywood", "we", or "the Company") respects the privacy of users of the website artywood.co.il (hereinafter: "the Website"). This Privacy Policy explains what personal data is collected, how it is used, with whom it is shared, and how you can exercise your rights.
Your use of the Website constitutes your agreement to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.
2. Who We Are (Website Owner)
Business Name: Artywood – Art in Wood
Address: Avraham (Buma) Shavit 1, Rishon LeZion
Phone: 055-7116801
Email: artywoodniv@gmail.com
Website: artywood.co.il
3. What Personal Information Do We Collect?
a. Information You Provide Directly to Us
When placing an order, contacting us, or subscribing to our newsletter, we may collect:

Identification details: Full name
Contact details: Email address, phone number
Shipping details: Home address / shipping address
Message content: Details provided in the contact form or WhatsApp correspondence
Custom order content: Engraving texts and customization details

b. Automatically Collected Information
When browsing the Website, technical information is collected, including:

IP address
Browser type and operating system
Pages viewed and visit duration
Referrer website
Cookies and tracking data

c. Payment Processing Information
The Website operates on the Shopify platform and allows payment via credit cards (Visa, Mastercard, Amex, Diners, Isracard), PayPal, Apple Pay, Google Pay, and Bit. Payment details are processed directly by the payment service providers and are not stored on our servers.
4. Why Do We Use the Information?
PurposeLegal BasisProcessing orders and delivering productsContract performanceContacting and responding to inquiriesContract performance / Legitimate interestSending order updatesContract performanceSending newsletters and promotional updatesConsentImproving the Website and analyzing usageLegitimate interestComplying with legal requirementsLegal obligation
5. Sharing Information with Third Parties
We may transfer personal information to the following parties, solely for the purposes stated:

Shopify Inc. – The e-commerce platform that operates the Website (servers in the USA and/or Canada)
Payment service providers – For processing financial transactions (PayPal, Stripe, credit card providers)
WhatsApp service (Meta) – If you contacted us via WhatsApp
Google Analytics / analysis tools – For traffic analysis and website improvement, without personal identification
Competent authorities – When required by law

We do not sell, rent, or trade your personal information.
6. Cookies
The Website uses cookies for the following purposes:

Essential cookies – Necessary for the Website's functionality (shopping cart, login)
Performance/analysis cookies – Measuring traffic and improving user experience
Marketing cookies – Tailoring advertisements and conversion tracking (if applicable)

You can manage and delete cookies through your browser settings. Please note that blocking essential cookies may impair the Website's functionality.
7. Data Storage and Security
Information is stored on secure Shopify servers. We take reasonable security measures to protect the information, including SSL encryption. However, we cannot guarantee absolute security of information transmitted over the Internet.
Information required for tax purposes and transaction recording is kept for 7 years in accordance with Israeli law. Information for marketing purposes is kept until consent is withdrawn.
8. International Data Transfer
Due to the use of the Shopify platform, your information may be stored and processed on servers outside of Israel (mainly in the USA and/or Canada). Shopify complies with GDPR requirements and accepted protection mechanisms for data transfer.
9. Your Rights
In accordance with the Israeli Privacy Protection Law and GDPR regulations (for EU residents), you have the following rights:

Right to access – To receive information about the personal data we hold
Right to rectification – To correct inaccurate or outdated information
Right to erasure – To request deletion of information ("the right to be forgotten"), subject to legal obligations
Right to restriction of processing – To request restriction of data use in certain circumstances
Right to data portability – To receive your information in a readable format
Right to object – To object to processing for direct marketing purposes
Withdrawal of newsletter consent – At any time, via the "unsubscribe" link at the bottom of the communications

To exercise your rights, please contact us by email: artywoodniv@gmail.com
10. Direct Marketing
If you subscribed to our newsletter, you will receive updates on new products, promotions, and Website updates. You can unsubscribe at any time via the unsubscribe link at the bottom of each communication, or by contacting us directly.
11. Minors
The Website is not intended for children under the age of 18, and we do not knowingly collect information from minors. If we become aware that information has been collected from a minor, we will delete it immediately.
12. Links to External Websites
The Website may include links to external websites (Facebook, Instagram, WhatsApp). This Privacy Policy applies only to our Website. We are not responsible for the privacy policies of external websites.
13. Changes to the Privacy Policy
We reserve the right to update this policy from time to time. Material updates will be published on this page and the last update date will be noted. Continued use of the Website after the policy update constitutes agreement to the new terms.
14. Contact Us
For any questions, requests, or complaints regarding privacy:
Artywood – Art in Wood
Avraham (Buma) Shavit 1, Rishon LeZion
Phone: 055-7116801
Email: artywoodniv@gmail.com